We are very passionate individuals with the same goals, most of which are to redefine the multifaceted dynamics of an agency in relation to its stakeholders. We prioritize the needs of our agents, our clients, and our employees, and we make sure to do so by underscoring their common need: solutions. Our agents would need their pursuit for a good paying job solved. Our clients would need solved the exigent nature of starting or growing office operations. Our employees would desire to solve the constant hopping from one work environment to another in search of a nurturing one.

VAnilla Expert Solutions (VES) does not see the need to cater only to the needs of one aspect of agency relations and, in turn, compromise the links with other stakeholders, just to be a competitive business. The biased view in favor of just the clients or just the agents or just the company would strain working relations. There’s no priority list here at VES. Your priorities are our priority.

We do regular quality assurance consultations with our agents. The findings will then have to be corroborated by the results of our regular consultations with the clients in terms of the performance of those VAs deployed to them. We always see the VAs potential for growth and we will realign the skills of the agent initially assigned to our client with the needs of the latter’s company. There’s really an entire range of possibilities for agent matching such that the quality of our VAs’ services is always on par with the expectations of our clients.